Course Cancellations
Chesapeake Region Safety Council and the Mid Atlantic OTI Education Center reserve the right to change or cancel any class. In the unfortunate event that a class must be changed or cancelled, you will be notified by phone and/or email. When registering for a course, please provide us with the best way to contact you during the day. In the event that a class is cancelled, you may choose one of the following options:
- Transfer current registration to a later date; or
- Have the funds held on account for up to a year. These funds would be eligible to transfer to another course; or
- Full refund of the course fee. Refunds must be requested within 3 months of the cancellation.
Participant Withdrawal & Transfer Policy
Participants have several options available should they need to withdraw from a class. Please note that all participant withdrawal requests must be received Monday – Friday during normal business hours.
If a participant withdrawal request is received at least 10 days prior to the start of the class, participants have the following three options:
- Transfer the registration of the course to a later date (must be taken within a year of the original class); or
- Have the funds held on the participant’s account for up to one year. These funds would be eligible for use to transfer to another training class; or
- Refund of the course fee, less an administrative fee of 10%. Refunds must be requested within 3 months of the cancellation.
If a participant withdrawal request is not received at least 10 days prior to the start of the class, a refund will not be available. Participants have the following two options:
- Transfer the registration of the class to a later date (must be taken within a year of the original class); or
- Have funds held on the participant’s account for up to one year.
Note:
- Schedules & fees are subject to change without notice.
- Allow 2 weeks for refunds made by credit card.
- Allow 4 – 6 weeks processing time for refunds made by check.
